We had a handy man here for several days doing some odds and ends in our house--repairing hurricane damage and switching out our lovely gold faucets for some more updated ones.
The drama began when, after buying the last faucet at Lowe's on Bunker Hill, I immediately raced to the Lowe's on Ella to buy a matching faucet so as not to waste Mr. Handy's time and my money. When Mr. Handy was putting in one of the faucets he noticed it had a broken part. I needed to run to Lowe's to exchange the part. I run to Lowe's at Bunker Hill. This particular part is proprietary. The only way to replace it is to open another box and give me the part from another faucet. Problem: I bought the last faucet at this store so I'm out of luck.
Mr. Handy is sitting at my house...clock is ticking...time's a'wastin'
I run to the Ella store. I tell the man my dilemma and that the man at the other store said he was going to just open another box and give me the part. This man inspects the broken part and says "it looks used". Well maybe it looks used because Mr. Handy was installing and re-installing it in order to get it to work. I show him my receipt that says I bought it that day only a few hours earlier.
So the guy half heartedly opens a new box and says "Oh, hmmm, I can't get into this faucet it requires a certain 'torque' to get to that part. I don't have that tool"
me: "Well, this is a hardware store. There isn't a tool in this entire store that you can use to open this faucet up for me?"
Lowe's idiot: "no. I can't do it"
me: "What are you going to do for me then because I have a plumber at my house and he needs this part now. Is there another part here I can buy?"
We walk to the plumbing area. I'm really annoyed here. Lowe's idiot is staring at the plumbing parts
me: "So, explain this to me. Does my plumber have a magic tool that he used to get the faucet open? Why can't you do it?"
Lowe's idiot: "I don't have the 'torque' to get it open. It requires something special."
GARBAGE! WHO DO YOU THINK I AM, LOWE'S IDIOT?!?!?! I also hate his use of the word 'torque' as a noun and not an adjective. I know what torque is. I took 2 years of engineering structures class. You can't use fancy words to fool me. If I had more minutes to waste I would have given this person a little more piece of my mind...I know more about tools, construction, and even plumbing than the average Jane. I have used a pneumatic nail gun and a band saw (not at the same time though) and I own (and frequently use) power tools! Save your thinly veiled lies for those who really don't know what they're talking about.
I end up just buying a whole new faucet and take it back to Mr. Handy. I ask Mr. Handy about his "special tool". He rolls his eyes and says, "an allen wrench". Yes, that elusive allen wrench that can only be found when you wave pixie dust in the air and click your heels 3 times.
Grrrr...some people.
I returned the defective faucet and considered running back to the plumbing area to hurl the 10 pound box at the dude. But I refrained. Don't mess with Preggie Bethancourt. She'll kick your butt....and may even bust a pneumatic-driven nail in your head.
After all that, the faucets look lovely and work great. If anyone needs a handy man my guy is really excellent. He did a terrific job. Can't say as much for the brain-dead Lowe's guy.....
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